How to Manage Crisis Communications

December 2021, Glencoe ON

This workshop breaks down the elements of a crisis – pre (planning), during (managing the crisis) and post (lessons learned), walking through the role of communications at each step. Learning how to prepare, take control and ensure lessons learned are implemented will help your organization plan for the next event. Don’t let a crisis be the first time you think about your response, resulting in confusion and mixed messages.