How To Manage Crisis Communications

April 21, 2023 - Ontario

In this presentation I break down the elements of a crisis – pre (planning), during (managing the crisis) and post (lessons learned), walking through the role of communications at each step. Learning how to prepare, take control and ensure lessons learned are implemented will help organizations plan for the next event. Don’t let a crisis be the first time you think about your response, resulting in confusion and mixed messages.